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Frequently Asked Questions

Login and Registration Issues

Why can’t I login?
There are several reasons why this could occur. First, ensure your username and password are correct. If they are, contact Kitty_Massacre@sickdeathfiend.com to make sure you haven’t been banned.
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Why do I need to register at all?
Because we said so. Public posting isn’t allowed so that we can keep track of the naughty people.
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Why do I get logged off automatically?
If you do not check the Log me in automatically box when you login, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university computer lab, etc.
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I’ve lost my password!
Don’t panic! While your password cannot be retrieved, it can easily be reset. Visit the login page and click I’ve forgotten my password. Follow the instructions and you should be able to log in again shortly.
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I registered but cannot login!
First check your email and click on the link provided to activate your account. If you have done this and still cannot login check your username and password. After that please email the board admin at Kitty_Massacre@sickdeathfiend.com
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What is COPPA?
COPPA, or the Child Online Privacy and Protection Act of 1998, is a law in the United States requiring websites which can potentially collect information from minors under the age of 13 to have written parental consent or some other method of legal guardian acknowledgment, allowing the collection of personally identifiable information from a minor under the age of 13. If you are unsure if this applies to you as someone trying to register or to the website you are trying to register on, contact legal counsel for assistance. Please note that the phpBB Group cannot provide legal advice and is not a point of contact for legal concerns of any kind, except as outlined below.
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Why can’t I register?
You were probably banned. Contact the board admin at Kitty_Massacre@sickdeathfiend.com to see if you were.
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User Preferences and settings

How do I change my settings?
If you are a registered user, all your settings are stored in the board database. To alter them, visit your User Control Panel; a link can usually be found at the top of board pages. This system will allow you to change all your settings and preferences.
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The times are not correct!
It is possible the time displayed is from a timezone different from the one you are in. If this is the case, visit your User Control Panel and change your timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. If you are not registered, this is a good time to do so.
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I changed the timezone and the time is still wrong!
If you are sure you have set the timezone and Summer Time/DST correctly and the time is still incorrect, then the time stored on the server clock is incorrect. Please notify an administrator to correct the problem.
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My language is not in the list!
Either the administrator has not installed your language or nobody has translated this board into your language. Try asking the board administrator if they can install the language pack you need. If the language pack does not exist, feel free to create a new translation. More information can be found at the phpBB website (see link at the bottom of board pages).
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How do I show an image along with my username?
There are two images which may appear along with a username when viewing posts. One of them may be an image associated with your rank, generally in the form of stars, blocks or dots, indicating how many posts you have made or your status on the board. Another, usually a larger image, is known as an avatar and is generally unique or personal to each user. It is up to the board administrator to enable avatars and to choose the way in which avatars can be made available. If you are unable to use avatars, contact a board administrator and ask them for their reasons.
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What is my rank and how do I change it?
Ranks, which appear below your username, indicate the number of posts you have made or identify certain users, e.g. moderators and administrators. In general, you cannot directly change the wording of any board ranks as they are set by the board administrator. Please do not abuse the board by posting unnecessarily just to increase your rank. Most boards will not tolerate this and the moderator or administrator will simply lower your post count.
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When I click the e-mail link for a user it asks me to login?
Only registered users can send e-mail to other users via the built-in e-mail form, and only if the administrator has enabled this feature. This is to prevent malicious use of the e-mail system by anonymous users.
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Posting Issues

How do I post a topic in a forum?
To post a new topic in a forum, click the relevant button on either the forum or topic screens. You may need to register before you can post a message. A list of your permissions in each forum is available at the bottom of the forum and topic screens. Example: You can post new topics, You can vote in polls, etc.
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How do I edit or delete a post?
Unless you are a board administrator or moderator, you can only edit or delete your own posts. You can edit a post by clicking the edit button for the relevant post, sometimes for only a limited time after the post was made. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic which lists the number of times you edited it along with the date and time. This will only appear if someone has made a reply; it will not appear if a moderator or administrator edited the post, though they may leave a note as to why they’ve edited the post at their own discretion. Please note that normal users cannot delete a post once someone has replied.
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How do I add a signature to my post?
To add a signature to a post you must first create one via your User Control Panel. Once created, you can check the Attach a signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio button in your profile. If you do so, you can still prevent a signature being added to individual posts by un-checking the add signature box within the posting form.
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How do I create a poll?
When posting a new topic or editing the first post of a topic, click the “Poll creation” tab below the main posting form; if you cannot see this, you do not have appropriate permissions to create polls. Enter a title and at least two options in the appropriate fields, making sure each option is on a separate line in the textarea. You can also set the number of options users may select during voting under “Options per user”, a time limit in days for the poll (0 for infinite duration) and lastly the option to allow users to amend their votes.
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Why can’t I add more poll options?
The limit for poll options is set by the board administrator. If you feel you need to add more options to your poll then the allowed amount, contact the board administrator.
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How do I edit or delete a poll?
As with posts, polls can only be edited by the original poster, a moderator or an administrator. To edit a poll, click to edit the first post in the topic; this always has the poll associated with it. If no one has cast a vote, users can delete the poll or edit any poll option. However, if members have already placed votes, only moderators or administrators can edit or delete it. This prevents the poll’s options from being changed mid-way through a poll.
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Why can’t I access a forum?
Some forums may be limited to certain users or groups. To view, read, post or perform another action you may need special permissions. Contact a moderator or board administrator to grant you access.
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Why can’t I add attachments?
Attachment permissions are granted on a per forum, per group, or per user basis. The board administrator may not have allowed attachments to be added for the specific forum you are posting in, or perhaps only certain groups can post attachments. Contact the board administrator if you are unsure about why you are unable to add attachments.
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Why did I receive a warning?
You acted like a d*ck and broke a rule.
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How can I report posts to a moderator?
If the board administrator has allowed it, you should see a button for reporting posts next to the post you wish to report. Clicking this will walk you through the steps necessary to report the post.
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Why does my post need to be approved?
The board administrator may have decided that posts in the forum you are posting to require review before submission. It is also possible that the administrator has placed you in a group of users whose posts require review before submission. Please contact the board administrator for further details.
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User Levels and Groups

What are usergroups?
Usergroups are groups of users that divide the community into manageable sections board administrators can work with. Each user can belong to several groups and each group can be assigned individual permissions. This provides an easy way for administrators to change permissions for many users at once, such as changing moderator permissions or granting users access to a private forum.
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Where are the usergroups and how do I join one?
You can view all usergroups via the “Usergroups” link within your User Control Panel. If you would like to join one, proceed by clicking the appropriate button. Not all groups have open access, however. Some may require approval to join, some may be closed and some may even have hidden memberships. If the group is open, you can join it by clicking the appropriate button. If a group requires approval to join you may request to join by clicking the appropriate button. The user group leader will need to approve your request and may ask why you want to join the group. Please do not harass a group leader if they reject your request; they will have their reasons.
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How do I become a usergroup leader?
A usergroup leader is usually assigned when usergroups are initially created by a board administrator. If you are interested in creating a usergroup please contact Kitty_Massacre
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Why do some usergroups appear in a different colour?
It is possible for the board administrator to assign a colour to the members of a usergroup to make it easy to identify the members of this group.
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What is a “Default usergroup”?
If you are a member of more than one usergroup, your default is used to determine which group colour and group rank should be shown for you by default. The board administrator may grant you permission to change your default usergroup via your User Control Panel.
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Friends and Foes

What are my Friends and Foes lists?
You can use these lists to organise other members of the board. Members added to your friends list will be listed within your User Control Panel for quick access to see their online status and to send them private messages. Subject to template support, posts from these users may also be highlighted. If you add a user to your foes list, any posts they make will be hidden by default.
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How can I add / remove users to my Friends or Foes list?
You can add users to your list in two ways. Within each user’s profile, there is a link to add them to either your Friend or Foe list. Alternatively, from your User Control Panel, you can directly add users by entering their member name. You may also remove users from your list using the same page.
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Searching the Forums

How can I search a forum or forums?
Enter a search term in the search box located on the index, forum or topic pages. Advanced search can be accessed by clicking the “Advance Search” link which is available on all pages on the forum. How to access the search may depend on the style used.
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Why does my search return no results?
Your search was probably too vague and included many common terms which are not indexed by phpBB3. Be more specific and use the options available within Advanced search.
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Why does my search return a blank page!?
Your search returned too many results for the webserver to handle. Use “Advanced search” and be more specific in the terms used and forums that are to be searched.
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How do I search for members?
Visit to the “Members” page and click the “Find a member” link.
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How can I find my own posts and topics?
Your own posts can be retrieved either by clicking the “Search user’s posts” within the User Control Panel or via your own profile page. To search for your topics, use the Advanced search page and fill in the various options appropriately.
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Attachments

What attachments are allowed on this board?
Each board administrator can allow or disallow certain attachment types. If you are unsure what is allowed to be uploaded, contact the board administrator for assistance.
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How do I find all my attachments?
To find your list of attachments that you have uploaded, go to your User Control Panel and follow the links to the attachments section.
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phpBB 3 Issues

Who wrote this bulletin board?
This software (in its unmodified form) is produced, released and is copyright phpBB Group. It is made available under the GNU General Public License and may be freely distributed. See the link for more details.
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Why isn’t X feature available?
This software was written by and licensed through phpBB Group. If you believe a feature needs to be added, please visit the phpbb.com website and see what phpBB Group have to say. Please do not post feature requests to the board at phpbb.com, the group uses SourceForge to handle tasking of new features. Please read through the forums and see what, if any, our position may already be for a feature and then follow the procedure given there.
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Who do I contact about abusive and/or legal matters related to this board?
For this matter please contact the board admin Kitty_Masascre or the forum Mod Ilati_Aza, for the website centent please contact SickdeathFiend.
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